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Recent Advice from Our Expert Decision Support Network
TAC's clients use our Expert Decision Support Network to receive advice in the form of written Personal Advisory Reports or Expert Phone Calls. With hundreds of Experts, TAC provides practitioner-based advice about the full range of IT and related business subjects. The list below represents some of the recent inquiries our clients have made of our Experts, demonstrating the depth of Experts' experience on a wide diversity of issues.
Business Applications Advice Questions
Operational Advice Questions
IT Management Advice Questions
Technology Advice Questions

Business Applications Advice Questions
Inquiry Subject IT Subject Area Number
Transforming Pharmaceutical Customer Experience 143
State Government Open Data/Transparency 244
Information Technology Literacy/Fluency Rubric 224
Integrating Cloud CRM into the Enterprise 4
Document Management Systems for a Clinical Research Organization 301
Product Lifecycle Management (PLM) Applications for Chemical Manufacturing 114
RFID Suppliers in Manufacturing 59
Managing Business Records in PeopleSoft ERP System 38
Mutual Fund RFP/RFI/Due-Diligence Request Processing 184
Accessible GIS (Geographic Information System) Software, Products and Services 95
Social Media and Community 20
E-Portfolios 203
Comparison Needed of Two Scanning Companies 767
Electronic Data Capture (EDC) Product Selection 196
Application (Product Lifecycle Management) Migration 94
Market Intelligence Portal Vendors 296
Integrating Multiple Electronic Medical Record Systems 206
Clinical Trials Application Software 196
Ambulatory Information Systems Federally Qualified Health Center Status 205
Top IT Services and Product Needs for Public Health-Care Providers 224
EvaluationKit and Alternatives 203
Manufacturing Supply Chain Management and Enterprise Architecture 68
Workers’ Compensation Management Software 44
Legal E-Billing Providers 190
Vendor Selection for Barcode Labeling Software 56
Event and Venue Scheduling Software 210
Package Evaluation and Selection for Supply Chain Optimization and Network Design Software 74
Pharmacy Management / Retail Pharmacy Solutions 152
Treasury Management Software Vendors 40
Grants Management Software Products Used in the HMO Industry 219
Accommodation Software 214
E-Training 241
System for Tracking Goal-based Performance 48
Grievance & Appeals Application Products Used in HMO Industry 183
Best Practices for Data Collection in both Industry and Federal Agencies 295
Library Software Package for an Interior Design Center 178


Operational Advice Questions
Inquiry Subject IT Subject Area Number
Remote Help Desk Support 934
eDiscovery 936
Guidelines for Tivoli LAN-Free Backup 449
Risk of Unauthorized Access to Misplaced IBM 3592 Data Cartridges 593
Service Management in a Global Organization 934
Assessment of Draft Outsourcing Performance Requirements 856
Service Expectations for Request/Incident Management 934
Data Center Strategy Trends in Manufacturing 852
Migrating Top-Level Domain Name 873
Storage Monitoring and Reporting Services 775
Best Practices for Costs Associated with Intrusion Detection 801
Software Application Portfolio Listing 406
HIPAA Compliance for Company Medical Clinic 442
SAP Maintenance — SAP Upgrade — SAP NetWeaver (BASIS) Maintenance 762
PeopleSoft Integration Partner 782
Microsoft Enterprise Agreement Options 815
Data Back-up Schedules 404
Approach to Global WAN Contract Negotiation Services 563
User Account Management 449
Shared Services — Data Center Consolidation 852
Network Rationalization 561
Best Practices in Data Center Design and Operation 875
Penetration Testing and War-Dialing 801
What Are the Processes for Sanitizing IT Equipment Leading up to a Company Liquidation and Shutdown? 439
Average Liability Coverage for SAN Data Migration 758
Annual Budget to Support a Billion Dollar Corporate Web Site 285
Staffing Requirements for Enterprise-wide System Implementation, both Project and Production 835
Hannaford’s Security Breach 440
Cost Benchmarks for Federal Government Agencies 819
Background/Costing Data on Moving Operations to Eastern Europe / Taiwan from London / Dubai 774
Data Center Consolidation / Outsourcing 770


IT Management Advice Questions
Inquiry Subject IT Subject Area Number
Mexico Staffing for SAP Resources 830
Analysis of Potential IT Expenditure Savings That Would Result from Proposed Legislation 935
Improving the Value and Perception of IT 909
Human Capital Management 827
Training Process and Methodologies 832
Competitive Assessment of Risk 855
Organizational Redesign and Change Management 841
Review of Survey Questions about Data and Information Management 848
Deliverables-based Information Technology Services 806
Measuring the Value / Productivity of Development 305
Measuring the Value of IT 822
Workforce Planning 835
Ranking Projects Based upon Criteria That Are as Objective as Possible 856
Comparison of Various IT Models, Services, etc. for Indian Cities 766
R&D Spending in Services Industry and IT Services 809
IT Asset Management System Implementation 811
Skill Assessment Review Process 833
Centralized IT Operations and Application Maintenance Organization 844
Rates for Project Management Services 785
ITIL Version 3 872
Industry Standard for Audit Sample, i.e., What Percentage 846
PMO Benchmarking Stats 840
Defining RACI within IT 826
Project Work Definition 807
Provisional Estimates for Resources on IT Projects 818
Requirements Engineering 302


Technology Advice Questions
Inquiry Subject IT Subject Area Number
Android/iPhone Apps to Access Corporate Microsoft Exchange Environment 258
Recycled Paper 542
Cloud Computing and the Challenge to Traditional ERP 38
Using Open Source Products 348
Enterprise Application That Monitors the Health of PCs 444
Open Document Format (ODF) Comparison 276
Productivity Figures for Popular Development Platforms 310
SharePoint 2007 vs. SharePoint 2010 234
Laptop Bootup Time Reduction/Management 411
Desktop Software Migration Guidelines 254
Oracle’s Application Implementation Methodology (AIM) versus Oracle Unified Method (OUM) 302
Audio/Visual Tech Consulting 502
Network Infrastructure Selection between Cisco and 3Com 618
Licensing Information around Oracle Hyperion Products 296
Top 10 Site Performance Monitoring Companies 789
Information on ETL Tools 298
Oracle Application Development Framework 309
Cost Benefit Competitive Analysis for E-Mail Systems 236
Competitive Analysis/Ranking on Vendors and Their Products in Integration Platforms/Frameworks 331
Competitive Analysis/Ranking on Vendors and Their Products in Content Management Systems 277
Competitive Analysis/Ranking on Vendors and Their Products in Voice Response Units 652
Competitive Analysis/Ranking on Vendors and Their Products in Portals 270
Information about Promisec, as Company, and Its Security Products 449
Citrix Thin Client Technology 374
Lotus Domino/Notes vs. Microsoft Exchange/Outlook (Moving to Exchange from Domino) 230
Oracle Hyperion Planning & Financial Management Implementation Costs 39
Information on Cintellate, Syntex and Incident Management Systems Software Providers 62
MDM / Customer Data Hub Project — Oracle versus Siperian 16
Document Management 279
SAP and Virtualization 37

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