Comprehensive Benchmarks

TAC’s benchmarking database of more than 1200 clients in more than 25 industries, and a state-of-the-art, intuitive analytical system allows the client to select the industry, complexity range, and other drill-down options, across one to ten of our assessment modules. Using a series of standardized data collection forms and interfaces, this offering helps you gather the necessary infrastructure, cost, staffing and complexity data to populate the models. Our Comprehensive Benchmark offerings eliminate the time, expense and subjectivity of analyst labor while providing for rapid analysis and detailed reporting within days of data collection completion. This premier service is supported by a database of more than 1200 clients in more than 25 industries, and a state-of-the-art, intuitive analytical system. The resulting customized report is generated and sent quickly to the client for immediate use.

The result: Laser focus into areas where your IT organization excels as well as into areas where they need to work on making improvements.

TAC comprehensive benchmarking clients can obtain baseline and comparative benchmarks of their organization, enabling them to fully understand how their IT investments impact their organization and further, where critical changes must be made to improve overall efficiencies and to be more responsive to their customers.

Benchmark Lite enables a client to receive a fast, cost efficient, customized set of industry metrics in a quality benchmark report which can be used for comparative looks into cost and efficiency performance. The client can select the industry, complexity range, and other drill-down options, and up to a total of twenty industry metrics (out of a total of more than 1,000 metrics), across one to three of our ten assessment modules. The resulting customized report is generated and sent quickly to the client for immediate use.

Benchmark Ultra-Lite provides the client with a set of up to twenty predefined metrics associated with each of our assessment modules or functions (distributed, help desk, mainframes, mid-range servers, wide area data networking, telecommunications—wireline, telecommunications—wireless, telecommunications—PBX, application development, and application support). The client may choose from two to all ten of our assessment modules for their report. There is little data collection required, as this is a report of industry benchmark data contained in our database, and not a comparative analysis of the client and an industry.

Hardware Reliability Benchmarking

IT managers understand the importance of reliability, but have lacked metrics to support decisions based upon reliability. Most IT organizations are too small to have a wide enough scope of internal reporting to be useful on a broad scale. Large companies may be capturing data on a larger set of repair problems on their own, but this information is frequently buried in multiple disparate systems with no common descriptions. The result is general blindness on equipment reliability.

Effective and efficient hardware reliability benchmarking is now available as a service from TAC. Users of IT equipment in all areas are invited to submit their repair history anonymously, and compare their experience to other users in a benchmark format covering comparisons between equipment category, equipment type, manufacturers, specific models, model series, and parts.

Storage Performance Assessment

Storage management is a significant and increasing cost item in data centers across all types of enterprises. The need to continually improve performance, reduce costs, and increase efficiency is the foundation of running a “green” infrastructure. As enterprises go through data center consolidations, performance and capacity planning become paramount to keeping costs down.

Through TAC’s Storage Performance Assessment, clients can obtain baseline and comparative benchmarks of their organizations in order to fully understand how their investments impact the organization and where key changes should be made to improve overall efficiencies and be more responsive to their customers.

SAP Optimization

Most SAP implementations are intended to increase the efficiency, effectiveness and quality of an organization’s processes, products and services. It is safe to say that few, if any, ERP implementations come in on time, on budget and deliver all the promise that the vendor sold to management. The result is an SAP system that costs more to implement and more to maintain than was originally planned. A primary cause of costly SAP maintenance is the development of custom code in response to user requirements. It is estimated that the management of unnecessary custom code can cost an organization well over $1,000,000 per year.

We provide comparative benchmarks of SAP performance against industry peers and best practices, as well as demonstrating opportunities for savings. We provide a thorough, detailed assessment of your SAP code, and a detailed set of recommendations to increase productivity while producing ongoing cost savings.

For more information about TAC, please contact us online or call us at +1 781 791 9582.

About TAC (The Advisory Council)

Founded in 2002, TAC (The Advisory Council) is a next-generation advisory, research and consulting firm providing enterprise-wide solutions that are objective and actionable. TAC’s unique EaaS™ solution-delivery model gives our clients access to TAC’s suite of services, tools and workshops. Our clients use TAC to make the right decisions more quickly and cost-effectively. TAC’s Expert Network consists of hundreds of Experts, covering the full range of IT and related business subjects. Our clients include Fortune 1000 and midsize companies, governments, health-care and educational institutions.